Privacy Policy

Last updated: April, 2024

SewaYou ("us", "we", or "our") operates the SewaYou application (the "Service").

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at Terms and Conditions.

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information includes email.

Location Data Use and User Control

Collection and Use of Location Data: To enhance our Service and connect you with language partners nearby, we require your approximate location. This information is crucial for accessing the full functionality of the SewaYou app.

Updating Location Data: Your location data is only updated when you interact with certain features of our Service, such as tapping the 'Navigate' icon, which re-centers the map on your current location. This action updates your 'Last Active Location' used to connect you with nearby users.

User Control and Privacy Settings: You have the option to hide or adjust the accuracy of your location data at any time through your profile settings. This allows you to control what information you share and manage your privacy according to your preferences.

Transparency and Consent: We are committed to ensuring that you understand how your data is used and have provided detailed controls for managing your location data. By using our Service, you acknowledge that you have read and understood the ways in which your location data is used and have agreed to this as part of our Terms of Service.

User Communications

Data Storage and Access: Our platform stores messages and message-related data (such as timestamps) to provide and improve our services. This includes facilitating communication between users and maintaining the integrity of our platform.

Data Handling: We are committed to ensuring the confidentiality and security of our users' communications. Access to stored messages is restricted and may only occur in specific circumstances, such as to investigate reports of misuse or as required by law.

User Rights: Users have the right to access, edit, or delete their personal data, including messages, at any time. This can be done through the user settings or by contacting our support team.

Security Measures: We employ robust security measures to protect user data from unauthorized access, alteration, and disclosure. This includes encryption of data in transit and at rest, as well as the use of secured server environments.

International Data Transfers: As a global service, user data, including messages, may be stored and processed on servers located outside of the user's home country. We take all necessary steps to ensure that data is protected according to the highest standards of privacy and security, regardless of location.

Commitment to Privacy: Protecting our users' privacy and securing their personal information is paramount. We will not share personal messages with third parties unless required by law or necessary to enforce our Terms of Service.

Advertising in Our App

Our app displays advertisements to support our services, using a third-party advertising network. The ads provided by this network are non-personalized and do not use user data for targeting. Instead, these ads are based on contextual information, such as the content of the app or the general location, rather than on individual user preferences, behavior, or history. We are committed to your privacy, which is why we have chosen non-personalized ads. This approach means we do not engage in user tracking for advertising purposes. Accordingly, our app does not use the Identifier for Advertisers (IDFA) on iOS or similar tracking tools on Android. Consequently, our app does not require the App Tracking Transparency (ATT) prompt on iOS devices, nor does it collect or share personal information for advertising on Android devices. Our goal is to provide a respectful and non-intrusive ad experience while ensuring the sustainability of our services. We believe in being transparent about our advertising practices and our commitment to maintaining your privacy.

Log Data

We collect information that your mobile device sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your device's Internet Protocol ("IP") address, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Data Deletion

You can delete your account at anytime directly from SewaYou mobile app, by going to: Settings > Account > Delete Account. All data you registered on SewaYou will be immediately deleted, including your email used for registration.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us at support@sewayou.com